customer service technical support

The role and impact of customer service and technical support in the life science market has changed. At many companies, customer service and technical support activities traditionally lacked the glamour associated with developing innovating new technologies and products for research. Today, however, competitive forces, technological advances and heightened customer expectations have propelled service and support […]

The 2017 Market for Research Antibodies: Keys to Success for Commercial Suppliers is BioInformatics LLC’s newest report, a comprehensive analysis of this lucrative market. Designed specifically for suppliers of commercial, pre-made catalog antibodies, this primary research report identifies scientists’ expectations and preferences with regards to usage, brands, purchasing, product quality and budgets. For companies competing […]